Contacts
The fastest way to reach us is the chat on the site. Our manager answers questions about models, availability, delivery, payment and warranty. You can also write to info@hot-shop.org.
Seller
The goods are sold by ELEKTRONIKA PLUS sp. z o.o., ul. Powstańców Śląskich 5A, 59-900 Zgorzelec, Poland. KRS 0001068139 · NIP 6152071960 · REGON 526916281. Email: info@hot-shop.org.
Chat and email
Use the chat button in the corner of any page. We reply in Russian, English, Romanian, Polish, German, Spanish, Portuguese and French.
Email: info@hot-shop.org.
Working hours
Our manager is available every day from 8:00 to 20:00 (Poland time, CET/CEST). The website accepts orders 24/7; orders placed outside working hours are processed the next morning.
Where we meet
In-person meetings: Warsaw, Bucharest and Minsk. Everywhere else — courier delivery at our expense.
Warranty and order questions
Please include your order details and, for warranty cases, photos or a short video of the problem.